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◆ Live data — pulled from Meridian Digital HubSpot, July 6 2026 · read-only
Hyperedge — Revenue OS Assessment

Meridian Digital — HubSpot Revenue OS

Prepared for Jordan Hale · July 7, 2026 · 735 deals · 356 open · 50 customers · 74 workflows
32/ 100

Tracked, but not worked — not forecast-ready

The pipeline is being *recorded* but not *managed*. 99% of open deals have no next step and only ~3 of 356 have a real close date — so the CRM can't be trusted to forecast or drive follow-up as-is. The good news: the infrastructure investment is already there. This is a discipline + hygiene fix, and it's fast.

Band 30–49 · Not trusted — needs a structured install
Executive Summary
  • Follow-up has collapsed: 351 of 356 open deals (99%) have no scheduled next step; avg deal age is 17.6 months.
  • Forecast is fiction: only ~3 open deals have a valid future close date (147 are in the past, 206 have none); 71% have no amount.
  • Real strengths to build on: 74 workflows, live leadership dashboards, calibrated stage probabilities. The gap is discipline + hygiene, not investment.
  • Untapped revenue: 60% of customers (30 of 50) are dormant 12+ months. Safe to install now: Follow-Up Enforcement, Hygiene, Pipeline Pulse.
Scorecard · 8 Dimensions
Pipeline ArchitectureiAre stages few, clear, and named for buyer commitments — with real exit criteria, not vanity or junk stages?
60
Data HygieneiAre the fields that drive forecasting — amount, close date, owner — complete, and are duplicates cleaned up?
35
Follow-Up DisciplineiDoes every open deal have a scheduled, dated next step, so nothing silently goes cold?
12
Forecast ConfidenceiCan the forecast be trusted — do open deals have valid future close dates and real amounts?
15
Relationship ActivationiAre existing customers being touched on a cadence, or quietly going dormant?
28
Referral Engine ReadinessiAre referrers and partners labeled, and referral sources tracked, so warm intros are visible?
22
Automation ReadinessiAre lead routing, response SLAs, task creation, and stale-deal alerts actually in place?
50
Sales Performance ReadinessiDo usable dashboards exist to coach reps and track the number week to week?
65
Top Findings
  1. 351 of 356 open deals (99%) have no next step — nothing scheduled to move them forward.
  2. Only ~3 open deals have a real close date — 147 are already in the past, 206 have none. Forecast is unusable.
  3. 253 of 356 open deals (71%) have no amount — can't forecast, weight, or prioritize.
  4. 352 of 356 open deals are 90+ days old; average deal age is 17.6 months — the pipeline is padded with dead deals.
  5. 30 of 50 customers (60%) are dormant 12+ months — untapped reactivation + referral revenue.
  6. 132 of 212 lost deals (62%) have no loss reason — no learning loop on why deals die.
  7. 12-stage Sales Pipeline with "Nurture" + "No Active Pursuit" junk stages; stages named for rep activity, not buyer commitment.
  8. Orphaned pipeline: open deals owned by no one + several still owned by a deactivated user.
Biggest Deals at Risk · live, late-stage deals with no next step
DealAmountStageClose dateNext step
Lakeland State University$500,000Initial OutreachFeb 28 · past✗ none
Crestview College$232,000Proposal SentFeb 28 · past✗ none
Apex Manufacturing$200,000Negotiations— none✗ none
Gulf Coast University$190,000Proposal SentApr 1 · past✗ none
Harbor SEO$175,500POV / Methodology MtgJun 2025 · past✗ none
Apex Manufacturing$165,000Proposal SentMar 15 · past✗ none
Atlas Air Systems$100,0001st Call ScheduledFeb 28 · past✗ none
Prairie Valley Electric Co-op$100,000Proposal SentMar 15 · past✗ none
Mountain West University$100,000Top of FunnelApr 30 · past✗ none
Redstone University$100,000Initial OutreachApr 30 · past✗ none

≈ $1.76M of top pipeline — 5 in Proposal Sent, 1 in active Negotiation — every one with an expired close date and zero scheduled next action.

Recommended Hyperedge Install

▲ Install First

  • /follow-up — a next step on every deal
  • /pipeline-pulse — weekly health + stale triage
  • /hygiene — fix missing amount + close date
  • /deal-review — rescue the $1.76M at risk

● Install Later

  • /debrief — call → CRM notes + next step
  • /referral-map — reactivate the 30 dormant
  • /weekly-coach — team scorecard
  • /prep — pre-call context
30-Day Action Plan

Week 1

Purge + repair the open pipeline. Kill dead deals, fill/require amount + close date, reassign orphaned + deactivated-owner deals.

Week 2

Install Follow-Up Enforcement + Pipeline Pulse. Every open deal gets a dated next step; required-field gating by stage.

Week 3

Post-Call Debrief live (transcript → CRM + next step). Stand up the Sales Brain (ICP, positioning, process).

Week 4

Relationship Activation + Referral Map v1 on the 30 dormant customers. First Weekly Coach digest.

Where We Take It · Today → 90 Days
3278
From a CRM you can't trust to a forecast you run the business on — in one 90-day install. Same pipeline, finally worked.
Follow-Up Discipline
12 90
Forecast Confidence
15 75
Data Hygiene
35 85
Relationship Activation
28 65
Referral Engine Readiness
22 55
Automation Readiness
50 75
Pipeline Architecture
60 80
Sales Performance
65 80
What Changes in 90 Days
  • Every open deal has a dated next step — 1% → 100%. Nothing rots silently again.
  • The $1.76M of stalled proposals gets worked — owners assigned, next steps set, close dates real.
  • A forecast you can actually trust — from ~3 forecast-ready deals to every active deal weighted correctly.
  • 30 dormant customers in a reactivation motion — re-sell + referral revenue that sits idle today.
  • A weekly operating rhythm — pipeline pulse, deal reviews, and coaching the team actually runs.
Sample report. Built from a real assessment; company and deal names anonymized.